Privacy Policy

1.0 Our Commitment to Your Privacy

Azimira ("Azimira," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy ("Policy") explains how we collect, use, process, and safeguard your information when you visit our website, www.azimira.com (the "Website").

This Policy has been prepared to be compliant with the data protection laws applicable to our operations, primarily the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and, where applicable, the European Union's General Data Protection Regulation (EU) 2016/679 ("GDPR"), reflecting our commitment to protecting the data of our global clientele.

2.0 Information We Collect

We collect information to provide and improve our services. The types of personal data we collect depend on how you interact with our Website.

2.1 Personal Data You Provide to Us

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our properties and services. The personal data we collect includes:

Contact Information: Full Name, Email Address, Phone Number, submitted through our online contact or inquiry forms.

2.2 Data Collected Automatically

When you navigate our Website, we may use automatic data collection technologies, such as cookies, to collect certain information about your equipment, Browse actions, and patterns. This includes:

Usage Details: Information about your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal identifiers, but we may maintain it or associate it with personal data we collect in other ways. This processing is done to help us improve our Website and to deliver a better and more personalized service. For more details, please see Section 7.0 on Cookies.

2.3 Data Collected Separately for Transactions

This Policy primarily covers data collected through the Website for lead-generation purposes. Please be aware that if you proceed to engage our services for a real estate transaction, we will be required to collect additional and more sensitive personal data to fulfill our legal and contractual obligations. This may include, but is not limited to, copies of government-issued identification (e.g., passport, Emirates ID), proof of address, and financial information for due diligence and identity verification purposes. This information will be collected separately, through secure offline channels or dedicated client portals, and not through the public-facing forms on this Website.

3.0 Lawful Basis for Processing Your Data

Our processing of your personal data is based on lawful grounds as required by the PDPL and GDPR. We rely on the following bases:

Consent: We process your personal data when you submit an inquiry form or subscribe to our marketing communications. In line with both PDPL and GDPR, we will only do so where you have given clear, specific, informed, and unambiguous consent for us to process your data for that specific purpose. You have the right to withdraw your consent at any time.

Contractual Necessity: We process personal data when it is necessary for the performance of a contract to which you are a party (e.g., a brokerage or sale agreement) or to take steps at your request prior to entering into such a contract. This basis applies primarily to the data collected in the later, transactional stages of our client relationship.

Legitimate Interests (Applicable under GDPR): For individuals subject to GDPR, we may process your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we may use this basis for analyzing website traffic to improve our services. However, for activities like direct marketing, we adopt the higher global standard of relying on your explicit consent to ensure compliance across all jurisdictions, including the UAE where consent is the primary lawful basis.

Legal Obligation: We may process your personal data where it is necessary for compliance with a legal or regulatory obligation to which we are subject, such as anti-money laundering (AML) regulations in real estate transactions.

4.0 How We Use Your Information

We use the information we collect for various business purposes, including to:

• Respond to your inquiries and fulfill your requests for information about our properties and services.
• Provide you with information, products, or services that you request from us.
• Send you marketing communications, such as newsletters, promotional emails, and information about new listings, but only where we have your explicit consent to do so.
• Perform our contractual obligations and carry out identity verification and due diligence for clients entering into a real estate transaction.
• Analyze website usage to understand trends, administer the site, and improve user experience and our service offerings.
• Ensure the security of our Website and prevent fraud.
• Comply with applicable laws and regulations.

5.0 Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties. We may disclose your personal data only in the following limited circumstances:

• With Service Providers: We may share your data with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as CRM systems, email marketing services, and website hosting. These parties are contractually obligated to protect your data and are restricted from using it for any other purpose.
• For Legal Reasons: We may disclose your information if we are required to do so by law, in response to a court order, or a request from law enforcement or other government agencies.
• To Protect Our Rights: We may disclose information to enforce our Terms of Use, protect the rights, property, or safety of Azimira, our clients, or others.

6.0 International Data Transfers

Azimira is headquartered in the United Arab Emirates. If you are accessing our Website from a location outside of the UAE, such as the European Economic Area (EEA), please be aware that your personal data will be transferred to, stored, and processed in the UAE.

Data protection laws in the UAE may differ from those in your country of residence. The European Commission has not issued an "adequacy decision" for the UAE, which means the UAE is not deemed to provide a level of data protection equivalent to that in the EEA. Therefore, we take specific steps to ensure that your personal data receives an adequate level of protection when it is transferred outside the EEA. We do this by implementing appropriate safeguards, primarily through the use of

Standard Contractual Clauses (SCCs) approved by the European Commission, which impose data protection obligations on the parties to the transfer. By using our Website and providing us with your information, you consent to this transfer, storage, and processing.

7.0 Cookies and Tracking Technologies

Our Website uses "cookies" and similar tracking technologies to enhance your user experience and to analyze website traffic. Cookies are small data files stored on your browser by the Website. We use them to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For detailed information on the cookies we use, the purposes for which we use them, and how you can manage your cookie preferences, please refer to our separate Cookie Policy.

8.0 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures are intended to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Measures include the use of Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption technology, firewalls, and access control procedures to safeguard information. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal data, transmission of personal information to and from our Website is at your own risk.

9.0 Data Retention

We will only retain your personal data for as long as it is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

As per our standard policy, personal data collected from website inquiries for marketing and client relationship management purposes will be retained for a period of 5 years from the date of your last interaction with us, unless you request its deletion earlier.

Data related to completed real estate transactions will be retained for longer periods as required by applicable UAE laws, such as those concerning real estate brokerage records and anti-money laundering regulations.

10.0 Your Data Protection Rights

Under data protection laws like the PDPL and GDPR, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

To exercise any of these rights, please contact our Data Protection Officer. We will respond to your request within one month, as required by law. We may need to request specific information from you to help us confirm your identity.

11.0 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible on the Website. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

12.0 Contact Us & Data Protection Officer (DPO)

In compliance with the PDPL and GDPR, Azimira has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy and our data protection practices.

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact our DPO: